Key Holder | Various Hours

General Position Summary:

Sell Columbia Sportswear merchandise in a friendly, accurate and customer service-oriented manner.

Essential Functions/Responsibilities:

• Provide all customers with a first class service giving advice on our products to assist with their shopping experience, using the 5 Steps guidelines.
• Provide information to all customers on current product features and benefits
• Maintain current and accurate knowledge of product features, benefits and availability.
• Ensure that all our products are displayed in a tidy manner following the Company’s visual standards. Also requires keeping product sized and straightened.
• Help with product deliveries by unpacking and sorting the goods in size order.
• Perform all required cash register transactions such as sales and exchanges expeditiously and with a high level of accuracy.
• Stock merchandise by receiving daily shipments and distributing to sales
• Maintain a neat orderly appearance of store facilities by cleaning, organizing and tidying (includes vacuuming, windows and bathroom cleaning).
• Follow company’s policies & procedures.
• Follow the company’s high professional standards in individual behavior for the demonstration of respect, courtesy and professionalism, including attendance and timeliness.
• Maintain positive open lines of communication with all Columbia Sportswear management, staff and other departments in order to contribute to the smooth flow of information and efficient operation of the organization.
• Perform other duties as assigned.
• Store Opening & Closing Procedures.
• Leader on Duty (LOD) (in the absence of SM or ASM).
• Manage Meals and Breaks.
• Stock(receiving and processing).
• Management of Customer Complaints or
• Customer Service/Sales